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System_thread_exception_ not_handled(shieldf.sys)

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  • System_thread_exception_ not_handled(shieldf.sys)


    Hello,
    I am performing the installation of the program in a library of a school, however, I am facing some problems after installation.
    After installation and configuration, when you restart the computer or turn it on and off, a blue screen appears. The displayed error is:
    system thread exception not handled (shieldf.sys)
    After that, I have to restart the computer so that it tries to connect again. Of every 10 boot attempts, 8 or 9 are failures, and at 1 or 2 the computer normally starts windows.
    Would like to know the solution to the problem.
    I installed it on a computer and it is already running. The others, exhibit the error.
    They all use Windows 10 - 64 bit.
    Last edited by Igor Cabral; 02-06-2019, 10:33 AM.

  • #2
    Hey this is a known bug, we're in the works of getting a build out that'll fix this. We got one already for Rollback Rx but we're working on Reboot Restore Rx now.


    I'll keep you posted.

    Thanks

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    • #3
      Hey, our current build addresses this issue, so if you want to redownload it again it should be good to go.

      thanks

      Comment

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