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  • subconsole password

    I need to acces the subconsole menu to restore the LGK but the password is not accepted. The password I use for Administrator to access drive vaccine windows application is not working for the subconsole. I tried also the blank one. I guess the password should be unique, isn't it?

  • #2
    The password for the subsystem is the same as the one that was set for the main console inside Windows.

    If you're not able to access the software please go to support.horizondatasys.com and Submit a Ticket. You must include the Product ID of the software you're using and information on the purchasing account.

    Also you must press the HOME key to get to the subsystem menu and press Alt+F1 to generate a string. Copy that string down and include it in your email to support.

    Thanks!

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